Member Personal Data Protection

Privacy Policy hd108 — Our Commitment to Protecting Your Personal Data

Hd108 takes member privacy very seriously. This document clearly outlines the types of data we collect, how it is used, who can access it, and your rights as a member regarding that personal data. All data protection practices at hd108 comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Last Updated: 1 January 2026
Compliant with PDPA 2010 Malaysia Personal Data Protection Act
Privacy Policy Contents
  • Data Collected
  • Purpose of Data Collection
  • Data Sharing with Third Parties
  • Security & Encryption
  • Cookies & Tracking Technologies
  • Member Rights & Contact Us

Six Privacy Principles that Operational Basis hd108

Every data management decision at hd108 is guided by these six core principles — not merely to comply with the law, but because we believe privacy is a fundamental right of every member.

Purpose-Driven Collection

Hd108 only collects personal data that is strictly necessary for the purposes clearly stated. No data is collected "just in case" or without a specific purpose.

256-Bit SSL Encryption at All Times

All data transmitted between your device and hd108 servers is protected using 256-bit SSL encryption — the same standard used by banking institutions in Malaysia.

No Sale of Data to Third Parties

Hd108 does not sell, rent, or trade members' personal data to advertisers or third-party marketing companies. Your data belongs to you — not to our business as a commodity.

Full Control in Members' Hands

You have the right to access, correct, or request deletion of your personal data at any time. The process is straightforward and can be completed through your account control panel.

Limited Retention Period

Personal data is retained only for as long as necessary for the original purpose of collection. Data from accounts inactive for 3 years will be archived and deleted in accordance with standard procedures.

Malaysia PDPA 2010 Compliance

All hd108 data protection practices comply with the Malaysia Personal Data Protection Act 2010 (PDPA). Compliance audits are conducted periodically by qualified independent parties.

1

Introduction

Welcome to the hd108 Privacy Policy. This document is prepared to clearly and transparently explain how hd108 collects, uses, stores, and protects your personal data when you use our platform at hd108.vu.

Hd108 is the data controller as defined under the Personal Data Protection Act 2010 (PDPA) of Malaysia. This means we are fully responsible for how your personal data is handled, and we are committed to keeping it protected at all times.

By registering or using the hd108 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact us for further assistance.

This Privacy Policy applies to all services provided by hd108, including the website, mobile app, and all customer service channels. It is to be read together with the Terms and Conditions hd108.


2

Personal Data Collected

Hd108 collects various types of personal data depending on how you interact with our platform. Below is a summary of the data types collected and their purposes:

Data Type Sample Information Collection Methods
Identification Data Full name, IC number, date of birth KYC registration form
Contact Data Phone number, email address Account registration
Financial Data Bank name, account number, transactions Deposit/withdrawal processing
Usage Data Games played, login activity, active time In-platform activity
Technical Data IP address, device type, web browser Automatically upon access
Communication Data Support chat records, incoming emails Interactions with customer support

Hd108 does not collect credit or debit card information directly. All payment transactions are processed through PCI-DSS certified third-party payment gateways — meaning your card details never pass through or are stored on hd108 servers.


3

Purpose of Personal Data Use

Personal data collected by hd108 is used solely for legitimate, stated purposes. The following is a complete list of the purposes for which data is used:

  • Account management: To create, verify, and manage your member account, including the KYC process.
  • Transaction processing: To process deposits, withdrawals, bonus payments, and all other financial transactions.
  • Platform security: To detect and prevent fraud, money laundering, and other illicit activities.
  • Customer support: To enable our support team to resolve your inquiries and complaints effectively.
  • Service improvement: To analyze usage patterns for platform improvement and user experience enhancement.
  • Service communications: To send important notifications regarding your account, security, and changes to our terms.
  • Legal compliance: To fulfill reporting and compliance obligations to the relevant authorities.
  • Marketing (with consent): To send information about promotions and special offers — only if you have consented to receive marketing communications.

Hd108 will not use your personal data for any purpose other than those listed above without obtaining your consent first.


4

Data Sharing with Third Parties

Hd108 does not sell or rent members' personal data to any third party. However, in certain circumstances, personal data may need to be shared with the following parties:

  • Technical service providers: Companies that help us operate the platform — such as cloud server providers, payment gateway providers, and analytics firms. All such providers are bound by strict confidentiality agreements.
  • Game providers: Game providers integrated with the hd108 platform may receive the minimum information necessary to process game rounds and wins.
  • Legal authorities: hd108 will disclose personal data to government authorities or law enforcement agencies when required to do so under applicable laws or a valid court order.
  • Fraud investigation: In cases involving fraud or financial crime, data may be shared with relevant enforcement authorities for investigation purposes.

All data sharing with third parties is subject to legally binding data protection agreements. Third parties are prohibited from using the data for any purpose beyond what is specified in the agreement.


5

Data Security

Hd108 implements comprehensive technical and organizational security measures to protect members' personal data from unauthorized access, disclosure, modification, or destruction.

  • Data encryption in transit: All communications between your device and hd108 servers are protected with 256-bit SSL encryption.
  • Data encryption at rest: Sensitive data such as bank account details and identification information is stored in encrypted form in our databases.
  • Access control: Only authorised staff with a strict need-to-know requirement may access member personal data, and all access is automatically logged.
  • Continuous monitoring: Our systems are monitored 24/7 to detect any suspicious activity or unauthorized access attempts.
  • Regular security audits: hd108 conducts regular penetration testing and security audits carried out by independent experts.
  • Two-factor authentication: 2FA is available for all member accounts as an added layer of security.

In the unlikely event of a data breach that could affect the rights or freedoms of members, hd108 is committed to notifying affected members within 72 hours of becoming aware of the breach, in line with international data protection best practices.


6

Cookies & Tracking Technologies

Hd108 uses cookies and similar tracking technologies to enhance user experience, analyze platform traffic, and ensure security functions operate correctly.

The types of cookies used by hd108 are as follows:

  • Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
  • Performance cookies: Collects information on how members use the platform for analytics and improvement purposes. Data is collected anonymously.
  • Preference cookies: Saves your personal settings such as language preference and display layout for a more convenient experience on future visits.

You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the hd108 platform.


7

Data Retention & Deletion

Hd108 retains personal data only for as long as necessary to fulfill the purpose for which it was collected or to comply with applicable legal requirements. Our data retention policy is as follows:

  • Active account data: Retained for as long as your account is active and for six years after account closure for financial compliance purposes.
  • Transaction records: Retained for seven years in line with financial reporting and anti-money laundering (AML) requirements.
  • Customer support communication logs: Retained for two years after the last interaction.
  • Anonymous analytics data: May be retained longer as it contains no personally identifiable information.

Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.


8

Your Rights as an hd108 Member

Under Malaysia's PDPA 2010 and the data protection practices adopted by hd108, you have the following rights regarding your personal data:

1
Right of Access

You have the right to know what personal data hd108 holds about you and to request a copy. This request can be made through your account control panel.

2
Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request a correction. Most corrections can be made directly within your account panel.

3
Right to Withdraw Marketing Consent

You may withdraw consent to receive marketing communications at any time via the unsubscribe link in emails or the notification settings in your account.

4
Right to Request Account Closure

You have the right to close your hd108 account at any time. After closure, your data will be retained only for the period required by law.

5
Right to Complain

If you believe hd108 has failed to meet its data protection obligations, you have the right to lodge a complaint with the Malaysia Personal Data Protection Commissioner.


9

Children's Data Protection

The hd108 platform is strictly for individuals aged 18 and above. hd108 does not knowingly collect any personal data from anyone under the age of 18.

If hd108 discovers that personal data of an underage individual has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who believe their child has registered on the hd108 platform may contact our support team for prompt action.


10

Amendments to the Privacy Policy

Hd108 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or service improvements. The date of the latest update will always be clearly displayed at the top of this page.

For significant amendments that affect how we use your personal data, hd108 will provide advance notice via registered email or in-platform notification at least 14 days before the amendment takes effect. This gives you sufficient time to review the changes.

Your continued use of the hd108 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the updated policy. If you do not agree with the amendments, please contact us to discuss your options.


11

Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how hd108 handles your personal data, please contact our Privacy Officer through the following methods:

Privacy Officer Email
Live Chat
Available 24/7 on the hd108 platform

We are committed to responding to all privacy-related enquiries within 5 business days. For cases requiring deeper investigation, the response period may extend to 14 business days, and we will provide status updates throughout.

Your Data Secure in the Hands of hd108 — Register with Full Confidence

Now that you understand how hd108 protects your privacy, you can register with full confidence. Over 500,000 members in Malaysia have trusted us — and we take that trust seriously.

PDPA 2010
Legal Compliance
256-bit
SSL Encryption
0
Data Sold
24/7
Security Monitoring
Bahasa Melayu